Friday, March 5, 2010

Customer Expectation in 21st century

Ø Good quality products & it's services
Ø Value for money
Ø Warm welcome & attention to him by product manufacturer
Ø 24*7*365 cycle services after sales & follow up with update
Ø Timely resolutions of their problems
Ø Customer delight ness & recognition

No comments:

Post a Comment